Sunday, September 16, 2007

The Dentist

I forgot to tell y'all about our visit to the dentist. We had to go and pick up Mandy from school because someone (Jeff) thinks we should schedule all our appointments at the same time. The process of getting your kid out of high school is excruciation. That took us a half an hour. But, still we managed to make it to our new dentist's office about 10 minutes before our appointment. I had a mountain of paper work to fill out twice, once for each of the girls. Before I was even done, they called Mandy back to begin her exam.

Jeff had purposely scheduled Lily's appointment before Mandy's, but they called Mandy first. So back she goes and we do not see her again for over an hour. She finally comes back to the waiting room, she has not had the chance to see the dentist. Someone cleaned her teeth and took xrays but no dentist. Another lady who came in 45 minutes after us was called back. Lily still hadn't been seen. After another 10 minutes I went up to the counter and told them I had to go. I rescheduled Lily for next week.

Lily was bouncing off the walls and there was no way she would have done well after all that waiting. She was already having a really hard morning, plus the waiting, I didn't think this I could handle it. The receptionist was clearly not happy with my decision to leave. The funny thing is that they made me sign a form stating that I understand their policy that if I arrive late to an appointment or don't cancel at least 24 hours in advance they are going to charge me for the inconvenience, I wish I could have charged them for the inconvenience.

The thing is that Mandy knocked out her two front teeth when she was nine. She has had to wear a retainer with fake teeth in it since then. Now that her mouth is finally mature she can start having the work done to get implants. The implants plus the braces she will need is going to cost us more than 10 grand. Our insurance doesn't cover very much of that. Having to spend all that money and be at the office a lot over the next couple of years I really think they should treat me a little better than to make me wait with no explanation in the waiting room for hours on end.

Perhaps I am overreacting because I was with a grouchy kid? The think about America is that there is always another dentist just down the street. I hope they are willing to forward Mandy's xrays so she doesn't have to do it all again.

Lily was furious at e for leaving. She had been promised a dentist was going to look at her teeth and by golly she wanted to sit in a big chair and have someone look at her teeth. She was not about to leave until her teeth had been counted. So I promised her candy right there in the dentist office (just kidding, I promised McDonald's). Mother of the year material here.

7 comments:

Anonymous said...

Dr's get their money one way or another. Either your hard-earned cash directly from the patient, or from the insurance companies. They don't give a s*&^ where it comes from.

luckyzmom said...

I've had a few ugly dentist experiences and simpathize. Hoping for the best for you and your families teeth.

Angel Fernandez Clark said...

Welcome to the US! We have been through 3 dentists already and none have been nearly acceptable. Also it is TriCare, you are roped into a PPO with those who are on welfare, it is one of the worst when it comes to dentists. The thing about this is that the overseas dentists are so much better and FREE! Keep looking around and do not settle. I have to drive 1 1/2 hours north to my endocrinologist because the 3 down here are worthless.

Katie Z. said...

Kinda of a young tender age to get implants... Going for bridging may be cheaper than implants for now... Alternatively, u can fly the way to Singapore to do it (which alot of Americans and Japanese are doing so), it probably cost abt 3k SGD for an implant... and I used to work with a dentist before, so I'm pretty sure the dentists here are rather professional and reasonable...Anyway, thanks for visiting my Blog.. Hee, Oh well, it's not really a culture over in Singapore to brush after breakfast... Cheers!!!

Anonymous said...

Well, I can not complain about the dentists here. I have had no problems at all. Jake sees a dentist who specializes only in children's teeth. He is awesome. You should look around and see if any on the tricare list a children's dentist for Lily. I would also start asking other military people there who they go to. It sounds like the one your seeing is Very slow, or they overbook. Of course he may of had an emergency, gut the receptionist should have told you this. Good luck!

sari said...

I would go somewhere else, for ALL of you. I have a great dentist for my kids and they NEVER treat us badly. I think kids should go to their own dentist, "grownup" dental offices just don't have the right touch (in my opinion).

PandasJr said...

My kids get so obnoxious in waiting rooms, most places we go they try to get us in quick just to get us out of there. If they are taking a long time, I let the kids get out of hand just so they'll want to get rid of us. And usually after the first visit, the next time they see us coming they try a little harder to get us in quick rather than let the kids disturb the office. I'm horrible, I know, but I do have a busy schedule and can't wait for hours on end just because someone else can't stay on top of things. :-)